Shipping policy
Shipping Policy
1. Order Processing
- We strive to process orders within 1-2 business days of receiving them.
- Orders placed on weekends or holidays will typically be processed on the next business day.
2. Shipping Methods
- We offer a variety of shipping methods, including Economy, and standard
- Shipping rates will be calculated at checkout based on the shipping address, shipping method, and order weight/dimensions.
3. Shipping Destinations
- We currently ship to the United States, Canada, select international locations.
- For international orders, please note that import duties and taxes are the responsibility of the recipient.
4. Shipping Times
- Estimated delivery times vary depending on the shipping method and destination.
- Please note that these are estimates and actual delivery times may vary due to unforeseen circumstances such as weather delays or carrier issues.
5. Order Tracking
- Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
- You can use the tracking number to monitor the progress of your shipment on the carrier's website.
6. Shipping Damages
- If your order arrives damaged, please contact us immediately on our Explore page under Discover and click "Contact Us" so we can assist you with a return or replacement.
- Please retain all original packaging materials for inspection.
7. Returns
- For information on our return policy, please refer to our return policy.
8. Contact
- If you have any questions about shipping, please contact us directly from the website "Contact Us"